Utility Companies - Municipalities
…being smart does not mean that one is intelligent
A revenue enhancement program based on an intelligent metering infrastructure is far more effective than one based on a metering portal of smart meters
Intelligent Metering Infrastructure (IMI) is of critical importance for this clientele group as it enables a Revenue Enhancing Program which comes to address the following challenges:
- Electricity theft - via scheduled automatic loss analysis on substation level,
- Electricity tampering - identification of abnormal consumer consumption based on historic data,
- Network management - ability to monitor real time network capacity utilization,
- Demand management - at will network wide load limitation at meter level,
- Billing transparency - customer able to log in to their meters & confirm billing,
- Billing accuracy - IMI exports to billing system billable amounts & readings,
- On time billing - no estimates, no 60-day accounts
- Token fraud (pre-paid) - matches token to payment, auto vending,
- Overdue account - meter management based on account status,
IMI is able to address the above challenges effectively & successfully resulting in a dramatic increase not only of realized revenues but also levels of customer satisfaction as IMI transcends metering & is able to become the nodal point between metering, network planning/distribution, & customer care service.
